Threecolts

An overview of terms and vocabulary specific to ScoutIQ and selling on Amazon

Glossary of Terms

A visual walkthrough of the process of pairing the ScoutIQ 2 app with your Amazon Pro-Seller Account.

Pairing ScoutIQ 2 with Amazon

Adding Keepa as a Custom Link in ScoutIQ

ScoutIQ

A detailed explanation of ScoutIQ's speed mode including a visual walkthrough.

ScoutIQ Speed Mode

A detailed explanation and visual walkthrough of the process of adjusting the buy cost in ScoutIQ.

ScoutIQ Buy Cost

A detailed explanation and visual walkthrough of ScoutIQ's Target Price.

Target Price or List Price

A detailed explanation and visual walkthrough of the profit calculator on the ScoutIQ Scout Screen.

ScoutIQ Profit Calculator

A detailed explanation and visual walkthrough of ScoutIQ's Personalized Restriction checks.

ScoutIQ Personalized Restriction Checks

A detailed explanation and visual walkthrough of the process of scanning books using the ScoutIQ app.

How to scan books with ScoutIQ

A detailed explanation and visual walkthrough of the ScoutIQ Analytics Tab & Accepted Scans

ScoutIQ Analytics Tab & Accepted Scans

A detailed explanation of the subscription plans available with ScoutIQ with their individual features and pricing.

ScoutIQ Plans & Pricing

A detailed explanation and visual walkthrough of the Settings Tab in ScoutIQ & ScoutIQ 2.

ScoutIQ Settings Tab

A detailed explanation and visual walkthrough of how to download the database in ScoutIQ for Seller 365 & ScoutIQ Standalone LivePro Subscribers.

How To Download the ScoutIQ Database

A detailed explanation and visual walkthrough of ScoutIQ's Scout Lite screen.

ScoutIQ Scout Lite Screen

A detailed explanation and visual walkthrough of the ScoutIQ Standard Scout Screen in the original ScoutIQ app.

Scout Screen or Standard Scout Screen

A detailed explanation of how eScore works with correlations with historic sales charts.

eScore Defined

A detailed explanation and visual walkthrough of ScoutIQ's scanning modes.

ScoutIQ Scanning Modes

A high level overview of the ScoutIQ scout screens

ScoutIQ Scout Screens

A detailed explanation and visual walkthrough of the process of pairing a Bluetooth Scanner with the ScoutIQ app.

How to Pair a Bluetooth Scanner to your ScoutIQ App

A detailed explanation and visual walkthrough of ScoutIQ's Hidden Mode and how it appears in-app for Secondary Users.

Hidden Mode for Secondary Users

An explanation of the "No Results Found" error in the ScoutIQ app.

"No Results Found" in ScoutIQ

An explanation of the 'Network Failure' Error

'Network Failure. Please check your connection.' in ScoutIQ

An instructional overview of the ScoutIQ 2 app.

ScoutIQ 2 Overview

A detailed explanation of the Wholesale Integrations found on the Settings Tab in ScoutIQ and ScoutIQ 2 and how to use them to your advantage.

ScoutIQ Wholesale Integrations

An explanation of the "Product Not Found" error in the ScoutIQ 2 app.

"Product Not Found" Error in ScoutIQ 2

A detailed walkthrough of the process for adding a custom link to Thriftbooks in ScoutIQ and ScoutIQ.

Adding Thriftbooks as a Custom Link in ScoutIQ

ScoutIQ Guide for App

An explanation of how ScoutIQ's Triggers work

How ScoutIQ's Smart Triggers Work

A detailed explanation and visual walkthrough of the process of setting up your ScoutIQ app to scan categories other than books.

How To Create A Trigger Set for Categories Other Than Books

A detailed explanation and visual walkthrough of the process of updating the ScoutIQ Default Triggers for FBM Sellers.

Duplicating Default Triggers For Merchant Fulfilled (MF) Sellers:

A detailed explanation and visual walkthrough of the process of adding a new custom smart trigger for ScoutIQ.

How to Add a New Trigger Set in ScoutIQ

A detailed walkthrough of how to set ScoutIQ's Smart Triggers

Setting ScoutIQ's Smart Triggers

A detailed explanation and visual walkthrough of ScoutIQ's Smart Trigger Ranges and how they correlate to Sales Rank.

Understanding ScoutIQ Smart Trigger Ranges

A detailed explanation and visual overview of ScoutIQ's Default Triggers.

ScoutIQ Default Triggers

ScoutIQ Smart Triggers

A detailed explanation and visual walkthrough of the process of pairing the ScoutIQ app with your Amazon Pro-Seller Account.

Connecting ScoutIQ to Amazon

A detailed explanation how to join our Threecolts Affiliate Marketing Program

Earn Rewards while Spreading the Word!

An overview of the process of joining ScoutIQ's Affiliate Marketing Program.

How to Become a ScoutIQ Affiliate

A detailed explanation and visual walkthrough of the process for cancelling your ScoutIQ subscription.

How To Cancel ScoutIQ

A detailed explanation and visual walkthrough of the process of requesting a new feature for the ScoutIQ app.

How to Request A New Feature For ScoutIQ

A detailed explanation and visual walkthrough of the process of reactivating a previously cancelled ScoutIQ Subscription

How to Resubscribe to ScoutIQ

A detailed explanation and visual walkthrough of the process of signing up for the ScoutIQ by Threecolts

How to Sign-up for ScoutIQ

A detailed explanation and visual walkthrough of the process of updating the payment method for your Threecolts subscription and ScoutIQ account.

How to Update Your Payment Method

Troubleshooting log in issues with the ScoutIQ App

I am having trouble logging in to ScoutIQ

A visual guide and instruction for download your Accepted Scans in ScoutIQ and prepare the file for listing.

Downloading and Using Your Accepted Scans (CSV Export)

ScoutIQ Web Portal Guide

FAQ answer about using ScoutIQ in areas with limited cell service.

Can I use ScoutIQ in areas with limited or no cell service?

FAQ answer for Canadian users interested in using ScoutIQ.

Can I use ScoutIQ in Canada?

FAQ answer regarding multiple users utilizing ScoutIQ with the same account.

Can I use ScoutIQ on multiple devices at once?

FAQ answer regarding personalized restriction checks.

Can ScoutIQ help me avoid purchasing restricted books?

FAQ answer regarding resetting the analytics tab.

Can the Analytics tab on the ScoutIQ App be reset?

FAQ answer for eBay users that do not also sell on Amazon.

Will ScoutIQ work for me if I sell on eBay but not Amazon?

FAQ answer regarding whether or not an Amazon Professional Seller Account is required to use ScoutIQ.

Do I need an Amazon Pro-Seller Account to use ScoutIQ?

FAQ / Troubleshooting regarding discrepancies between Live and Database scans.

Why is My Database Scan different than my Live Scan?

An explanation of the "No Results Found" Screen

Why does the app say, "No Results Found"?

Answers the question: "The item you have scanned is not found on Amazon?" screen

Why does my scout screen say "The item you have scanned is not found on Amazon?"

FAQ answer regarding ScoutIQ's trial period.

Does ScoutIQ offer a trial period?

FAQ answer regarding the availability of the ScoutIQ app in countries other than the United States or United Kingdom.

Which countries are supported by ScoutIQ?

FAQ answer regarding Personalized Restriction checks

What tools does ScoutIQ offer to help mitigate Amazon restriction risks for books and media?

How can I cancel ScoutIQ?

How can I tell if ScoutIQ will be worth the subscription cost for me?

How do I get a refund?

FAQ answer about listing and repricing tools that pair well with ScoutIQ.

How does ScoutIQ work with other tools, like listing and repricing software?

FAQ answer explaining that Threecolts is the parent company for ScoutIQ

I signed up for ScoutIQ, who is Threecolts?

Troubleshooting solution for customers that have upgraded their subscription but are still do not see the database icon on their ScoutIQ app.

I upgraded, why don't I see the database icon on my app?

FAQ answer briefly discussing what ScoutIQ's Smart Triggers are.

What are ScoutIQ's Smart Triggers?

What happens if I accidentally buy a counterfeit book?

Troubleshooting resolutions for various scenarios that might occur when attempting to pair your Amazon Pro-seller account with ScoutIQ.

What if I receive an error when attempting to Connect ScoutIQ with Amazon?

Troubleshooting solutions for customer whose personalized restriction checks are no longer appearing, as they should.

What if my personalized restriction checks stop appearing?

What is eScore?

Frequently Asked Questions & Troubleshooting Solutions for ScoutIQ

ScoutIQ FAQs & Troubleshooting

Threecolts.com

Seller 365

Find answers and get help from Intercom Support and Community Experts

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