With a Seller 365 subscription or a LivePro standalone subscription to ScoutIQ, you can download our database of books and media items to access Amazon’s information offline, when you don't have access to a cell signal or Wi-Fi. It also allows you to scan books faster, as compared to Live mode.
To download the database click the Database button at the bottom of your screen in ScoutIQ:
And on the Settings Tab in ScoutIQ 2:
Now click the Download Database button and the process will start.
Important Note: We strongly recommend downloading the database at home when you have a strong, steady, uninterrupted internet connection, before you go out scouting!
In ScoutIQ click 'OK' to begin the download:
Important Note: In the original ScoutIQ app the app should be left open and you should navigate away from thd download screen or take any calls while the download is in progress. This is unnecessary in ScoutIQ 2.
In ScoutIQ 2 Click 'Yes, Download Now' to begin the download:
Both versions of the app display download progress.
In ScoutIQ 2 the database download will run in the background and alert you once the download is complete. You can also pause the download and resume it, using the pause button.
ScoutIQ 2 also gives you an estimate of the time remaining in the download. Since you can navigate away from ScoutIQ 2 during download, this estimate and downlad status is also available in your phone's status bar:
In ScoutIQ original, you'll know that the download is complete when the counter disappears and you hear a brief ding.
You can then click the Test Database button to ensure that it’s working properly. If the message displayed on your phone says "Your database looks great! Here's proof: ScoutIQ” you are ready to go out scouting! If the message displayed says, "Uh-oh Object", you should close and reopen the app, ensure that you have a strong, steady, uninterrupted internet connection, and try your download again.
The date of the most recent successful download will appear at the top of the download screen.
In ScoutIQ 2 once the download is complete you will hear a brief ding if your audio is on. Your database will now show downloaded and the green "Up to date" button will appear. The screen will also indicate the date of the most recent download.
In ScoutIQ 2 there is no need to test the database, the app will alert you to failed downloads.
The database doesn't expire, so you can use it indefinitely. However, because Amazon's marketplace changes frequently, it's best to download the latest database before you head out to scout each day, for accurate pricing. Both ScoutIQ & ScoutIQ 2 will remind you to download regularly.
Important Note: In Database Only Scanning Mode, you can only search by barcode or ISBN.
You may also find the following resources helpful:
Troubleshooting Database Download
Why is my Database Scan Different than my Live Scan?
No Results Found in ScoutIQ
Product Not Found in ScoutIQ 2
ScoutIQ Scanning Modes