If your personalized restriction checks stop appearing in ScoutIQ 2 or ScoutIQ it is likely because you need to reauthorize ScoutIQ to access your Amazon account on your behalf. Amazon will typically authorize your connection with third-party apps (like ScoutIQ and ScoutIQ 2) for 12 months.
First, attempt to re-authorize your Amazon Account using the steps outlined in this article.
If that does not work you can view your active credentials with Amazon Seller Central here, find ScoutIQ 2 or ScoutIQ in the list, then click the "Re-Authorize" button and you'll be good to go for another year!
If neither of these solutions remedy the issue, please email [email protected].
What if my personalized restriction checks stop appearing?
Troubleshooting solutions for customer whose personalized restriction checks are no longer appearing, as they should.