Frequently asked questions
23 articles
Can I see my open rates?
How do I Set Up Email Filters for Alerts?
How do I check if my emails are going through successfully?
Can I publicly comment on Amazon product reviews?
How do I Automate Emails?
Are my messages compliant with Amazon's TOS?
Analyze Profits at the Product level
Which campaign type should I use?
How can I verify if the Amazon Review Request button has been triggered by FeedbackWhiz?
How do I use the Campaign Manager labels?
How do I automatically mark orders as Do Not Solicit via email?
Why do my links in my test email direct me to an error message?
How will Amazon's data protection policy impact your email template variables?
Why am I getting emails from Amazon about "your message to the buyer cannot be delivered"?
Where is the unsubscribe link for emails?
Why is the campaign preview showing me the wrong data for my campaigns?
How can I send an email right after an order is placed?
How to remove or clear email queues?
I'm getting the 16,000 character limit error when I create my template
Why are feedback ratings not showing up in the feedback column?
What is a campaign and how many can I run at once?
Can buyers change their product review rating?
How do I send emails from Order Manager?