Code: InvalidMarketplace
Why am I seeing the “Invalid Marketplace” error on Amazon?
This error occurs when the feed is submitted to a marketplace that is not active, not enabled, or not properly configured in your Amazon Seller Central account.
It can happen for several reasons, including:
Your account is new or still under verification
Your account is inactive or restricted
The marketplace (e.g., US, UK, DE) is not enabled in your account
The feed is being sent to the wrong marketplace
Not a Professional seller account
How to resolve this issue
1. Check your account status
Log in to your Amazon Seller account
Make sure your account is fully active and verified
If needed, re-submit your credit card or banking details
2. Confirm your active marketplaces
Go to Settings → Account Info → Your Services
Ensure the marketplace you are trying to list in is enabled and active
3. Wait for account activation (if new account)
If your account is newly created or recently updated, allow 2–3 days for Amazon to complete verification
During this time, feed submissions may be rejected
4. Verify your feed configuration
Make sure the correct marketplace is selected in your ExportYourStore feed/template
Avoid sending listings to marketplaces not supported by your account
Important Notes
This error is not related to your product data
Each Amazon marketplace is treated as a separate region
Only active and approved marketplaces can accept listings
Still having issues?
If the error persists after completing the steps above and waiting a few days, please contact us and we’ll be happy to assist further.