Threecolts user management is moving to Threecolts Hub, and users for most products can only be managed there. However, if your plan allows it, you can invite new users to FeedbackWhiz, Onsite Support, and some other products that haven't fully migrated to Hub in Threecolts Manager. Just follow this step-by-step guide.
Log in to your Threecolts Manager Account.
Navigate to Users.
Click Invite User.
Fill in the user's email address and set their Organization Access Level. (An Organization Admin can invite other users and make other major changes to the account, while a Regular User can only access assigned products.)
Click Browse Accounts to see all the available applications.
Checkmark the Account you want to invite the user to and click Apply user to # accounts. (Note: If a product is greyed out and the box can't be checked, either all seats are taken or the product should be managed in Threecolts Hub.)
Click Invite, and you're done.
