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My shipping labels aren't opening!
A
Written by Alison Y
Updated this week

When generated in InventoryLab, shipping labels should automatically download as a .PDFs. If this isn't happening, it could be due to your browser blocking them from opening.

In This Guide

Allowing Pop-Ups

Depending on your browser, you may see a block icon displayed in the browser’s URL input field when there should be more than one tab popup.

  1. Click the block icon

  2. Once the window opens, click the button to always allow pop-ups and redirects from app.inventorylab.com

  3. Click Done

  • Below is an example of how this looks in Chrome.

Screen

Unblocking InventoryLab

  • If you don't see a block icon to click in Chrome, visit this link to confirm that InventoryLab's website is not blocked.

Screen
  • This should allow the labels to open so they can be printed and prevent them from being blocked going forward.

Managing Pop-ups in Supported Browsers

For more information on managing pop-ups in supported browsers, check out the following links:

What's next?

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