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How does the reimbursement service work?

The Seller 365 Reimbursements team performs a full audit of your Amazon seller account to identify, track, and recover funds you're owed due to Amazon FBA errors.

Our team combines expert review with AI-powered technology to help recover every eligible reimbursement on your behalf.

The primary reimbursement categories include:

  • Lost and Damaged Inventory

  • Lost Inbound Shipments

Reimbursements customers can also opt in to Lost Inbound Insurance, powered by Assureful. Unlike Amazon's standard reimbursement process, which typically covers only the cost of the inventory, Lost Inbound Insurance helps cover your lost profits when an inbound shipment goes missing.

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