You can cancel your subscription anytime through Threecolts Hub by following the steps below.
Note: Only the account owner can cancel the subscription, as this confirms acknowledgment of the data retention policy. Our support team is unable to process cancellations on your behalf.
Navigate to Subscriptions in the left sidebar.
Click Manage.
Click Cancel Subscriptions.
You’ll be taken through a cancellation flow. Click Continue Cancellation to proceed.
Enter the reason for cancelling your subscription, and click Confirm Cancellation. If you have already paid for your subscription, your account will remain active until the current billing cycle or your free trial ends. You will not be charged for the upcoming month or year.
We would appreciate your feedback on how your Seller 365 journey went. We’re always looking to improve, so anything you could give to help us better understand would be greatly appreciated. This step is optional.
You’ll have access to the product until your subscription period is over.
Account Type | Condition | Access to Product | Payment Arrangements |
Trial | Cancel before the end of your trial | Until the last day of your trial period | No payment will be taken |
Paid/Active | n/a | Until the last days of your current subscription cycle | You have been billed for the cycle you are in right now, no further payment will be collected |
Note: We do not offer a refund once the subscription period has started.