When adding items to a batch during the Find It step or attempting to move to Box It, you may have received an error message similar to the one below:
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ERROR: Expected one of the following prep type lists: [[ITEM_BOXING, ITEM_BUBBLEWRAP, ITEM_LABELING], [ITEM_BUBBLEWRAP, ITEM_LABELING]] for input MskuPrepDetailInput(msku=14326_20240922_woolworths_6.73, prepCategory=FRAGILE, prepTypes=[ITEM_BOXING]).

This message indicates that one or more specific combinations of prep types are required for the MSKU. In this case:

To resolve this issue, ensure you assign all the required prep types listed for the prep category of the MSKU (FRAGILE in this case). Selecting one of the valid combinations will prevent this error from occurring.
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If you encounter an error when selecting a prep type for your items, it might mean you need to choose a different combination of prep types for that item. To select multiple prep types, hold down Ctrl (Windows) or Command (Mac) while clicking on each option.

We have identified the correct combinations of options for each prep category and created the following table:
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We know that some of these prep types can be confusing, so we’ve done our best to clarify and simplify the terms for better understanding:

If you run into any issues, please don't hesitate to reach out to us at [email protected].